Privacy Policy – The Fence Doctor
Last Modified: 7/23/2025
Introduction
This Privacy Policy outlines the practices of The Fence Doctor (“we,” “our,” or “the Company”) with respect to information collected from users who access our website at https://www.thefencedoctor.us (“Site”) or otherwise share personal information with us (collectively: “Users”).
Grounds for Data Collection
We process your personal information—meaning any data that may identify you—with your consent, as necessary to fulfill our contractual obligations, provide our services, and comply with legal obligations. By using the Site, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.
What Information We Collect
We collect two types of data:
1. Non-Personal Information
This includes anonymous usage data such as browser type, operating system, referring URLs, pages viewed, and time spent on the Site. This data helps us improve functionality and user experience.
2. Personal Information
This may include:
- Name and contact details submitted via forms
- IP address, device identifiers, and geolocation
- Any information you choose to provide when requesting a quote or contacting us
How We Collect Your Information
We collect information when:
- You submit a contact or quote request form
- You browse the Site
- We receive analytics from tools like Google Analytics
- Third-party services (e.g. hosting, analytics, advertising) provide indirect data
How We Use Information
We use your information to:
- Respond to inquiries and provide quotes
- Improve and optimize our website
- Send service updates and marketing materials (with opt-out options)
- Serve relevant ads (see “Advertisements” below)
- Comply with legal and regulatory obligations
We do not rent or sell your personal information to third parties. Information may be shared with trusted providers who help operate our website, manage analytics, or deliver advertising.
User Rights
You may request to:
- Access, correct, or delete your personal data
- Restrict or object to its processing
- Receive a copy of your data in a machine-readable format
These rights may be subject to legal limitations. To make a request, please use our contact form on the website.
Data Retention
We retain your data only as long as needed for the purposes described above and to comply with legal obligations. Outdated or unused data is removed securely and periodically.
Cookies
We use cookies and similar technologies to improve your browsing experience. These include:
- Session cookies (deleted after you close your browser)
- Persistent cookies (remain for repeat visits)
- Third-party cookies (for analytics and advertising)
You may disable cookies in your browser settings, but doing so may affect site functionality.
We use Google Analytics to collect site usage data. This data is used for internal analysis and is not linked to personally identifiable information.
Third-Party Collection
Our Privacy Policy applies only to our Site. Other websites you visit through external links may have different practices. Please review their privacy policies separately.
Data Security
We follow industry best practices to protect your information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Data Transfers
If data is transferred outside of the U.S., we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
Advertisements
We may use third-party services to show relevant ads while you browse the Site. These providers may use cookies and similar technologies to tailor ads to your interests.
To opt out of personalized ads, visit:
Marketing Communications
We may use your contact information to send promotional materials. You can opt out of marketing at any time via the unsubscribe link or by contacting us. You may still receive essential service-related communications.
Business Transfers
In the event of a business sale, merger, or acquisition, your information may be transferred as part of the transaction. The new entity will assume this Privacy Policy’s responsibilities.
Children’s Privacy
Our Site is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with information, please contact us.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to the Site. Continued use of the Site implies your agreement to the revised terms.
Contact Us
For any questions or concerns regarding this Privacy Policy or your personal information, please contact us through the form on our website at https://www.thefencedoctor.us/contact.